We consider privacy protection as a very serious matter and that the
highest standards have been set by us in this regard. We cherish and
keep in high esteem the value of the trust you place in us. Please
read this document regarding our privacy policy.
Note: Our
privacy policy is subject to modification from time to time without
notice. It is recommended that this policy is reviewed periodically
to make sure you are aware of the changes. Also, this privacy policy
statement cannot be applied to our business partners, affiliates or
other third parties. It is recommended that privacy statements of the
other parties with whom you may interact to be reviewed.
What user or customer information does dapierro.com collect?
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Your
contact information such as customer name, email address, account
password, phone number and shipping address. In the case of
international orders, we may ask for additional information such as
ID proof. Please keep copies of your ID proof and the credit/debit
card used for purchase.
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Your
transaction or banking information such as credit card number,
cardholder name, expiration date, and CVV or other information as
required for internet banking or other payment instruments is not
held by dapierro.com but is held by our Payment Gateway partner- CC
Avenue and HDFC. Our payment gateway partners include "VeriSign
Secured" and "PCI-Compliant". HDFC Payment gateway is
verified by VISA, Mastercard Secure code, PCI Security standard
council, RUPAY, and Norton antivirus.
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The
product details including the pricing details, the date of purchase,
transaction data, payment history etc. from your previous orders and
transactions.
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Information
from optional online surveys on our or third party sites (posted by
dapierro.com) which may include demographic information (like
gender, age, income) as well as product and service preferences of
users.
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Cookies:
Cookie is a piece of data stored by a website within a browser that
allows the browser to remember information specific to a given user
such as clicking certain buttons, logins, or reading certain pages
on our site. All the leading Internet companies such as Amazon,
Yahoo, Google, and Facebook also employ cookies. You can apply
notifications in your browser to alert you when you are sent a
cookie, and you can decide whether or not to accept it.
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The
session log information on our site pertaining to you including your
navigation within the site, the source of traffic, IP address (from
which we can find an approximate user location), browser type,
browser language, operating system, request’s date and time etc.
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Information
shared on our website of third party sign-ins such as Facebook,
Twitter, Pinterest sign in information.
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Email
communication by any user or customer directly with dapierro.com
such as product enquiry, order, and transaction-related information,
disputes or complaints etc.
Note: User-generated
content on the site that is shared by users via reviews, blogs,
online chat or instant messages, discussion boards, forums, user
testimonials etc. are not thought of as personal data and is not
subject to the terms of this privacy policy statement.
How
does dapierro.com utilize user or customer information?
We
only collect information with respect to the user or customer as
required to conduct our business and to enable us to provide the best
services to our users and customers. This information will not be
sold or rented out to third parties by us.
User
or customer information (as outlined above) will be used as
delineated below:
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User
and customer information will be shared with our subsidiaries,
affiliates, and partners, which are also involved in delivering the
service to you as a customer in your buying process. We will have to
share some or all of your information as governed in the case of
acquisitions by or mergers with other business entities.
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User
and customer information, defined above, will be used by us to
understand customer behaviour and thus offer better and more
relevant experiences to you. We use certain information in an
amassed from across users to compile statistical and demographical
profiles for activities related to our business and marketing.
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We
will be using this information to inform you about offers and deals,
new launches, information about products you have purchased, order
and shipping status, as well as other promotional and informational
content. We will also be giving you the choice to opt-out of such
services.
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Cookies
are used to provide a customized experience to our users such as
identifying recently viewed items (of interest to the user) as well
as implementing wish list and cart features.
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We
understand how users interact with our site and to make improvements
by using the session log and traffic flow information.>
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We
will be using session log and traffic flow information to understand
how users are interacting with our site and to make improvements. We
will be using this data to understand and analyze customer
preferences, buying patterns and behaviour at an aggregate level.
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We
will be using the IP address, traffic sources, user navigation
across the site, browser and OS information etc. to measure the
overall performance of the site in terms of the number of users,
user engagement, time spent by users on the site etc.